Team Learning
The bus factor reveals work that depends on one unavailable person
A team can depend heavily on one person’s knowledge even when it has many members. Use the bus-factor idea to identify fragile handovers without blaming experts.
LEADERSHIP · TEAMS · CHANGE
Make the work easier to understand.
Practical notes on leading a team, sharing responsibility and turning a discussion into a decision people can use.
Record the next decision →
Notes for the working week
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Project Decisions
A project cost-performance index compares earned value with actual spending
A cost-performance index compares the budgeted value of completed work with its actual cost. Use a small example to avoid confusing spending with progress.
Team Leadership
A work breakdown structure defines deliverables before the schedule
A work breakdown structure organises the project’s deliverables and scope. Use it to expose missing work before adding dates and assigning activities.
Project Leadership
Rolling-wave planning: detail the next stage without guessing every later task
Rolling-wave planning gives near-term work detail while keeping later stages visible at a higher level. Use clear review points to add detail before it is needed.
Team Operations
Little’s Law connects work in progress, throughput and lead time
Use Little’s Law to connect average work in progress, throughput and time in a process, while keeping boundaries and assumptions clear for your team.
Leadership in Practice
A service-level objective needs an indicator and a measurement window
Define a service-level objective with a meaningful indicator, target and time window so an operations team can judge performance consistently.