Team Leadership
Give Team Interruptions a Triage Rule
Give a team a simple way to distinguish urgent interruptions from questions that can wait, without making colleagues afraid to raise a real problem.
LEADERSHIP · TEAMS · CHANGE
Make the work easier to understand.
Practical notes on leading a team, sharing responsibility and turning a discussion into a decision people can use.
Record the next decision →
Notes for the working week
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Leadership Practice
A Skip-Level Meeting Needs a Clear Purpose for Everyone Involved
Prepare a skip-level meeting with a clear purpose, agreed confidentiality limits and a follow-up route that avoids conflicting instructions.
Leadership Practice
Recognise Good Work Without Making Overtime the Standard
Recognition tells a team what is valued. Praise the useful contribution without implying that constant extra hours are the normal route to approval.
Team Development
Build a Team Skills Matrix From Evidence People Can Update
Build a team skills matrix around observable work, current confidence and learning needs so it supports development instead of becoming a permanent label.
People & Leadership
Before Hiring a Replacement, Ask Whether the Job Has Changed
Replacing a departing colleague is a chance to review the work. Separate necessary tasks from inherited habits before advertising the same role again.
Team Practice
A Team Retrospective Needs One Change You Can Actually Observe
Turn a retrospective observation into a small team experiment with a named owner, a review date and evidence that can show whether it helped.