Team Development
Cross-Training Starts With One Critical Task
Reduce a team’s dependence on one person by cross-training a single critical task with clear boundaries, supervised practice and a usable handover.
LEADERSHIP · TEAMS · CHANGE
Make the work easier to understand.
Practical notes on leading a team, sharing responsibility and turning a discussion into a decision people can use.
Record the next decision →
Notes for the working week
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Team Leadership
An Exit Interview Needs a Route From Feedback to Action
Give exit-interview feedback a clear review route while separating individual concerns, recurring patterns and actions the organisation can actually take.
Team Leadership
Set a Review Date When a Team Decision Depends on an Assumption
Record the assumption behind a team decision and choose a review date or trigger, so changed evidence can lead to a timely adjustment.
Team Leadership
A Recurring Report Needs Someone Who Can Review Its Purpose
Review a recurring report by the decision it supports, its users and its obligations before agreeing to simplify, pause or retire it.
Team Practices
Share the Inconvenience of Meetings Across Time Zones
Plan distributed-team meetings around actual local times, rotate unavoidable inconvenience and make asynchronous participation a usable option.
Practical management
A Team Metric Can Improve While the Work Gets Worse
Pair a team target with evidence of the outcome it is meant to improve so a better number does not quietly reward worse work.