People & Leadership
A stay interview starts before a resignation arrives
Plan a stay interview that gives employees room to explain what keeps them at work, what frustrates them and which changes a manager can realistically make.
LEADERSHIP · TEAMS · CHANGE
People & Leadership
People & Leadership
Give upward feedback about an observable decision, not a manager’s personality
Make feedback to a manager more useful by describing an observable decision, its work impact and a specific request for the next situation.
People & Leadership
Before Hiring a Replacement, Ask Whether the Job Has Changed
Replacing a departing colleague is a chance to review the work. Separate necessary tasks from inherited habits before advertising the same role again.