Practical management
Is It a Skills Gap—or an Unclear Task?
Before prescribing training for a missed task, distinguish a skill gap from unclear expectations, missing access or conflicting priorities.
LEADERSHIP · TEAMS · CHANGE
team development
Working Together
Delegate the Outcome: A Handover That Leaves Room for Judgement
Clarify the outcome, decision boundaries, resources and check-in points when handing a task to a colleague.